Privacy Policy

  1. General Interpretation

This Privacy Policy outlines the policies and procedures regarding the collection, use, and disclosure of your information when you use our Service, and informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Interpretation and Definitions

2.1. Interpretation

The words with initial capitalization have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in the singular or plural form.

2.2. Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of the Service.
  • The Company: Refers to Rapidtech Digital Solutions.
  • Cookies: Small files placed on your computer, mobile device, or any other device by a website that contains details of your browsing history on that website among other uses.
  • Country: Refers to Kenya.
  • Device: Any device that can access the Service, such as a computer, mobile phone, or tablet.
  • Personal Details: Any information relating to an identified or identifiable individual.
  • Service: Refers to the Website.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals hired by the Company to facilitate the Service or assist in analyzing how the Service is used.
  • Third-party Social Media Service: Any social media platform or website that allows a user to log in or create an account to use the Service.
  • Usage Data: Automatically collected data generated by the use of the Service or from its infrastructure (e.g., the duration of a page visit).
  • Website: Refers to Rapidtech Digital Solutions, accessible at https://www.rapidtech.co.ke.
  • You: The individual accessing or using the Service, or the company or legal entity on behalf of which the individual is accessing or using the Service, as applicable.
  1. Collecting and Using Your Personal Data

3.1. Types of Data Collected

3.1.1. Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personal data may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, state, province, ZIP/postal code, city
  • Usage Data

3.1.2. Usage Data

Usage Data is automatically collected when using the Service. It may include details such as:

  • Your Device’s Internet Protocol address (e.g., IP address)
  • Browser type and version
  • Pages visited on our Service
  • Time and date of visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data

When accessing the Service via mobile devices, we may collect:

  • Mobile device type
  • Mobile device unique ID
  • IP address of the mobile device
  • Mobile operating system
  • Mobile internet browser type
  • Unique device identifiers and other diagnostic data

We may also collect information sent by your browser when visiting our Service, or when accessing the Service via mobile devices.

3.2. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our Service and store information. These technologies include beacons, tags, and scripts to collect data and improve/analyze our Service. You can refuse Cookies by adjusting your browser settings, but some parts of the Service may not work properly if Cookies are refused.

  1. Use of Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage your account: for registration as a user and accessing various features.
  • To perform a contract: for purchasing products, items, or services through the Service.
  • To contact you: by email, phone, SMS, or other forms of communication regarding updates or security notices.
  • To provide news, special offers, and other information related to our services unless you opt-out of such communications.
  • To manage your requests: responding to inquiries made by you.
  • For business transfers: in case of mergers, acquisitions, or other transfers of assets, where personal data may be transferred.
  • For other purposes: such as data analysis, improving our services, and evaluating marketing efforts.
  1. Sharing Your Personal Data

We may share your personal information in the following cases:

  • With Service Providers: to monitor and analyze usage, or to contact you.
  • For business transfers: during any merger, sale of assets, or acquisition.
  • With Affiliates: for example, subsidiaries or joint ventures, who will honor this Privacy Policy.
  • With business partners: for offering products, services, or promotions.
  • With other users: if you interact in public areas, such information may be shared with other users.
  • With your consent: for any other purpose, upon your consent.
  1. Retention of Your Personal Data

We will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. We will also retain Usage Data for internal analysis purposes, generally for a shorter period unless used for security or functional improvements.

  1. Transfer of Your Personal Data

Your information, including personal data, is processed at the Company’s offices and may be transferred to locations outside your jurisdiction. By agreeing to this Privacy Policy and submitting your information, you consent to this transfer.

We will take necessary measures to ensure your data is secure and processed in accordance with this policy.

  1. Disclosure of Your Personal Data

We may disclose your personal data in the following cases:

  • Business Transactions: If the Company undergoes a merger, acquisition, or asset sale.
  • Law enforcement: If required by law or in response to requests from public authorities (e.g., courts or government agencies).
  • Other legal requirements: To comply with legal obligations or protect our rights and safety.
  1. Security of Your Personal Data

While we strive to protect your personal data using commercially acceptable means, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but take necessary measures to safeguard your data.

  1. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that their child has provided us with personal data, they should contact us.

  1. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before using such sites.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and through email or other communication methods. Changes will be effective once posted.

  1. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

  • Email: sales@rapidtech.co.ke
  • Call/Text: +254 722 555 289
  • P.O. Box: 254 722 555 289 – 00100, GPO Nairobi
  • Office: Kai Plaza, 4th Floor Room 3, Tom Mboya Street, Opposite Odeon Cinema – Nairobi