Shipping Information

Rapidtech Digital Solutions reserves the right to charge delivery fees, as and when necessary at specified rates.

Any delivery note (copy or original) signed by the CLIENT and/or its authorized representative and/or its nominated agent and held by Rapidtech Digital Solutions shall be prima facie proof that delivery was made to the CLIENT.

Rapidtech Digital Solutions shall be entitled to split the delivery of the goods ordered in the quantities and on the dates it decides, with the prior consent of the CLIENT, which consent shall not be unreasonably withheld.

In the event of the CLIENT choosing to engage its own third party to transport the goods, the CLIENT indemnifies Rapidtech Digital Solutions against any claims of any nature whatsoever that may arise from such an agreement, or the performance thereof.

Rapidtech Digital Solutions is entitled to engage a third party on its behalf to transport all goods purchased by the CLIENT to the delivery address stipulated by the CLIENT, and the costs of such delivery and transport shall be for the CLIENT’S account.

If the CLIENT wishes to receive delivery of the goods by a more expensive method of transportation than that normally used by Rapidtech Digital Solutions, the CLIENT shall make such request in writing and, in the event that Rapidtech Digital Solutions agrees to arrange such special delivery the additional charges shall be debited to the CLIENT’s account and shall be payable by the CLIENT.

Rapidtech Digital Solutions does not guarantee that the goods will be delivered on any particular date and time, and the CLIENT shall have no claim against Rapidtech Digital Solutions in respect of any loss occasioned by any reasonable delay in delivery of any goods ordered and/or services rendered, nor may the CLIENT cancel any order by reason of such reasonable delay. A delay that is not due to any fault on the part of Rapidtech Digital Solutions shall be deemed to be a reasonable delay.

The CLIENT must inspect the goods on receipt and be satisfied that the goods conform in all respects to the quality and quantity ordered and are free from any defects.

Incomplete or partial deliveries or goods damaged in transport must be reported to Rapidtech Digital Solutions’ head office within 2 (two) business days of receipt.

All goods taken on an evaluation, approval, or demonstration basis or all goods taken on consignment by the CLIENT are deemed sold to the CLIENT within 7 (Seven) working days of an issue if not returned to Rapidtech Digital Solutions in perfect condition in the original packaging and with all accessories and manuals intact.