Ultimate Guide to Choosing a CCTV Installer

CCTV installation is a complex process, and not all CCTV installers are created equal! Our guide to selecting a CCTV installer demystifies the process, including what to look for and some pointers, so that you end up with a system that meets your objectives. Whether you’re protecting your home and family or your business and employees, it’s critical to hire a professional installer who uses high-quality equipment.

Assess Your Security Needs

Look for a CCTV installer who will first evaluate your security requirements based on your property and situation. They should also explain the distinctions between various types of CCTV systems and cameras, such as HD and standard analog.

Certified installers

Find a qualified installer, for example. Rapidtech Digital Solutions is a Kenyan-accredited CCTV installer, which means that we use high-quality products and install them to professional standards. Our accreditation includes an annual audit of each installer’s identity, vetting and screening of staff, the security of customer information, the quality of site surveys and installation plans, and the quality of installations for both commercial and residential CCTV installations.

Good communication

Look for a CCTV installation company that communicates clearly and promptly. Do they promptly answer the phone and respond to emails? Is the quote or estimate delivered in a timely manner?

Physical Office or Shop

Look for an installer who has a physical office or shop where you can meet the team, test products, and know where they are for your peace of mind. Some CCTV installers are “one-man bands” who do not operate as a limited company, as opposed to Rapidtech Digital Solutions, which has a store in Nairobi, Kenya.

Check to see what others think about the CCTV installation company. Please read our CCTV installation testimonials.

Please let us know if you would like to speak with one of our previous customers for a reference.

Cost of Installation

The cost varies depending on the equipment, the size of the premises, and how the cables are run. We may be more expensive than a ‘one-man band’ or part-timer, but we add so much more value and you can be assured of a professional CCTV installation to Kenyan standards.

Site Survey and Estimates

For business and commercial CCTV installation services we conduct a site survey to determine the customer’s requirements. We usually use details from the customer, such as the number of rooms, any extensions, entry points, and so on, to work out a solution for smaller jobs, such as a home CCTV installation service for a small house.

We then send you an estimate, complete with price and product specifications, so you know which products will be installed, such as HD cameras or standard cameras, as well as the capacity of digital video recorders. Some installers fail to specify products and instead install low-quality equipment.

Design Specification/ Proposal

Prior to carrying out your CCTV installation, a good installer, such as Rapidtech Digital Solutions, will create a design and product specification. This includes details such as which camera goes where, the specifications of each camera, such as megapixels, lens size, night and day details, the number of cameras attached to the DVR (Digital Video Recorder), hard drive capacity in days, and recording quality, such as 15 frames per second or 1080p, and so on.

The flexibility of Booking Installation

Once the customer has approved the estimate, we schedule the installation in our calendar. Installation is usually completed within a week, but if your home has recently been burgled, we can schedule an urgent emergency installation and complete it within one day.

Rapidtech Digital Solutions understands that customers’ schedules may be hectic during the week, so we can install a CCTV system on Saturday or Sunday.

Installation Day

It is preferable if the decision-maker is present to ensure that your CCTV system is properly installed. We will figure out how to connect to the network, where to position the Digital Video Recorder, how to run cables, and how to protect your recorder on the day of your installation.

Our product installation protocol adheres to Kenyan CCTV standards and best practices. For example, ensure that cables are neatly run, that they are clipped in properly, that there are no hanging cables, and that they are properly labeled.

Warranty

Ensure you choose an installer with a manufacturer product warranty. At Rapidtech Digital Solutions, we offer a 1-year manufacturer warranty on all hardware.

After-Sales and Technical Support Services

Check that your CCTV installer provides after-sales and technical support. For CCTV installations, we provide free support for a year. Our support is available from 8 am to 5 pm. during the week and from 9 a.m. to 2 pm. on Saturdays. All you have to do is contact us.

Maintenance Plan

We provide annual maintenance plans so that your CCTV equipment can be checked and serviced.

Insurance

For your peace of mind, ensure your supplier is insured.

We can do more

Learn more about CCTV installation. Rapidtech not only installs CCTV systems, but also provides equipment such as CCTV cameras, DVRs (Digital Video Recorders), NVRs (Network Video Recorders), and tools for CCTV installation. Please contact us if you are looking for professional CCTV Installations Services in Kenya.

You can also check:

CCTV Cameras Explained (Surveillance Cameras)

Significance of CCTV Cameras in Kenya