Contact Us

At Rapidtech Digital Solutions, we’re committed to providing exceptional customer service. Whether you need assistance with an order, have a question about our products, or require support with a warranty issue, we’re here to help!

Our Office Location

You can visit us at our office for any inquiries or to discuss your products in person:

Rapidtech Digital Solutions
Tom Mboya Street, Kai Plaza, 4th Floor, Room 3,4 & 5
Opposite Odeon Cinema, Nairobi, Kenya

Phone Numbers

For customer support, order inquiries, or complaints, please call:

Our customer support team is available from 8 AM to 6 PM, Monday to Friday; 9AM to 4PM, Saturday.

Email Support

For assistance with:

  • Order issues
  • Returns and exchanges
  • Warranties and repairs
  • General inquiries

Please email us at:

We aim to respond to all inquiries within 24 hours on business days.

Social Media & WhatsApp

Stay updated with our latest products, offers, and news on social media, or send us a direct message on WhatsApp for fast support:

  • WhatsApp Support: +254 (0) 722 555 289
  • Follow us on our social media platforms for news, updates, and promotions.

Business Inquiries / Large Orders

For business clients or large orders, please reach out to discuss your requirements, special pricing, or credit terms:

Feedback & Complaints

If you have a complaint or any feedback regarding our products or services, we value your input! Please feel free to contact us:

Business Hours

Our office is open during the following hours:

  • Monday to Friday: 8:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 4:00 PM
  • Sunday and Public Holidays: Closed

Payment and Delivery Queries

For inquiries related to payments, delivery, or tracking your order, please refer to our Payment Methods and Delivery Information sections on the website, or contact us directly.