Dell Laptops
Frequently Asked Questions (FAQs)
Q1: Where can I buy new Dell laptops in Nairobi, Kenya?
You can buy new Dell laptops from Rapidtech Networks Limited, either online through our website or in our physical store in Nairobi. We offer same-day shipping for Nairobi customers and fast delivery to other parts of Kenya.
Q2: Are the Dell laptops you sell original?
Yes, all our Dell laptops are 100% original, sourced directly from Dell. We guarantee the authenticity and quality of every product we sell.
Q3: What types of Dell laptops do you stock?
We stock several series of Dell laptops, including the Dell XPS (high-performance laptops), Dell Alienware (gaming laptops), Dell Inspiron (affordable laptops), and Dell Latitude (business laptops). We have a laptop for every use case.
Q4: What is the warranty on Dell laptops?
All our Dell laptops come with a limited manufacturer warranty that covers defects and faults. You can contact us or Dell for support if any issues arise within the warranty period.
Q5: How fast is the delivery for Dell laptops?
We offer same-day shipping for orders within Nairobi. For orders outside Nairobi, we provide fast delivery options, and the shipping time will depend on your location.
Q6: What payment methods do you accept?
We accept pay on delivery, bank transfer, mobile money, and cash payments. Choose the most convenient payment method for you when shopping with us.
Q7: Can I pick up my Dell laptop in-store?
Yes, after purchasing your Dell laptop online, you can choose to pick it up at our physical store in Nairobi. We’ll notify you once your order is ready for collection.
Q8: Do you offer discounts on Dell laptops?
We offer competitive prices on all Dell laptops and provide occasional promotions. Be sure to check our website or sign up for our newsletter for updates on discounts.
Q9: Are there any additional shipping charges?
Shipping is free within Nairobi for most Dell laptop orders. For locations outside Nairobi, there may be additional shipping charges, which will be calculated during checkout.
Q10: How can I get advice on choosing the right Dell laptop?
Our team of experts is available to help you select the perfect Dell laptop based on your needs. Whether you're looking for a gaming laptop, business laptop, or student laptop, we can assist you in choosing the right model for your use case.
