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IP Phones for Business: Your Guide to VoIP Telephones

Posted on by Rapidtech
IP Phones for Business: Your Guide to VoIP Telephones
02
Oct

IP Phones for Business: Your Guide to VoIP Telephones

VoIP Desk Phone

Desk phones are the most common business phones found in every other office. Featuring a handset, a DTMF keypad, and many call-handling buttons, these phones will definitely be ideal for an individual employee, a receptionist, or at the office lobby area.

These VoIP desk phones are also known as IP phones. They are no different in appearance and feel from landline desk phones. Other than keypads, they also have dedicated buttons to mute, hold, speakerphone, and for volume control.

The main difference between a VoIP phone and a landline phone is how they connect to your phone system. While a landline phone is plugged into a telephone jack on the wall, a VoIP phone uses an Ethernet cable to connect to your business Internet. There is no need to plug a VoIP device into a phone jack because the IP phone transmits calls over the Ethernet cable and out through your Internet connection.

VoIP phones are also capable of HD voice calling, which uses an audio frequency range that is roughly double than what landline phones use. This expanded range results in vastly superior call quality when compared to a regular call. Trust us, when you’re on an HD call, you’ll notice it!

VoIP Cordless Phone

A VoIP cordless telephone looks quite similar to a cordless telephone that one uses at home for one’s phone service. The form factor of such cordless phones has a detachable handset with a DTMF keypad and other calling buttons so you can move around while on phone calls. The base unit is where it sits snuggly fitted in for when you need to charge the handset device.

You will probably also find a VoIP cordless phone being marketed as a ‘DECT phone’, as this is among the main cordless telephone standards. While these are excellent for office use, they’re best for storefronts, medical offices, and other places of work where the employees are often on their feet throughout the day.

VoIP Conference Phone

These are special devices designed for conference calls where many people sit in the same room on the same call. Instead of having handsets, conference phones usually feature large speakerphones and are normally configured in a ‘Y’ shape.

What this means is that the business VoIP conference phone does not use the normal wall jack connection but instead uses an Ethernet cable to connect with your Internet. It also has volume controls and call management buttons such as mute and hold. Others are a bit more advanced and come fitted with touchscreens, detachable mics, and even allow access to business software applications.

VoIP Video Phone Essentially, VoIP or IP video phones are desk phones with large screens that enable users to initiate and receive video calls directly on their phone. Feature-heavy, sleek in design, many of them come with touchscreens and provide an experience of calls at premium quality. Because of the fact that IP video phones combine desk phone capabilities, such as call handling buttons, speakerphones, handsets, keypads, etc., together with the functionality of making and receiving video calls, including the capability of conference call joining, they are perfect for those people who have a big need to take part in video calling during the working day. They will do an excellent job at business offices and at home offices.

Soft Phones

The softphones are not physical devices like other VoIP Desk and Conference Phones. In other words, they are just software-based phones, meaning they extend the features and functionality through a downloaded app on computer, laptop, smartphone, and tablet like a business phone. You will, in turn, be able to make or receive calls, check your voicemail, video call with coworkers, and do drag-and-drop call transfers right on your computer or mobile device. You can even use the softphones for hosting video conference calls and team meetings. Since they are mobile, softphones are just perfect for those working remotely and for many hybrid workers and frequent traveling workers. But since so many of them are more feature-rich than VoIP desk phones, they’re also a smart choice to use as business phones in offices! A word of advice as you’re selecting VoIP telephones for your organization: It’s best to pick phones from the same manufacturer (Yealink, Fanvil, Cisco, Grandstream) rather than mix and match phones from different manufacturers. It’ll make it much easier to deploy, train staff, and maintain the phones.

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