RL-9909 Two-Way Window Intercom System for Counter (RL-9909)

The RL-9909 Two-Way Window Intercom System is a wired, hands-free audio communication solution designed for secure counter environments with glass or partition barriers. Commonly used in banks, hospitals, ticket offices, post offices, and insurance service counters, the RL-9909 enables clear and natural two-way voice communication between staff and customers. Featuring a durable aluminum alloy main unit, noise-reduction technology, independent volume controls, and recording support, this intercom system is built for reliable daily operation in professional service environments.

Product Features

Hands-Free Dual-Way Communication

Provides automatic two-way intercommunication without the need to press buttons, allowing smooth and natural conversation across counters and security windows.

Clear Voice Transmission

Equipped with a high-sensitivity microphone and audio processing technology designed to reduce noise and interference, delivering clearer and more natural sound through glass partitions.

Professional and Durable Design

The main unit features a streamlined aluminum alloy housing for durability, while the external speaker has a slim profile suitable for flush or surface mounting.

Adjustable Gooseneck Microphone

Includes a flexible metal tube microphone on the staff side, allowing 360-degree adjustment for optimal voice pickup.

Independent Volume Control

Separate volume control knobs enable fine adjustment of both inside and outside speaker levels for balanced communication in noisy environments.

Recording Output Support

Built-in recording jack allows connection to external audio recording devices for transaction verification, monitoring, or security purposes.

Working Status Indicator

Integrated indicator light clearly displays system status and turns green when communication is active and ready.

Easy Installation and Operation

Designed for simple plug-and-play installation with straightforward wiring between the main unit and external speaker, supporting desktop or wall-mounted setups.

Product Specifications

• Product Type: Wired two-way window / counter intercom system
• Brand: RL
• Operation Mode: Automatic hands-free dual-way communication
• Working Voltage: DC 9V / 0.5A
• Input Voltage: AC 110–240V
• Audio Output Power: 2W (inside speaker), 2W (outside speaker)
• Frequency Response: 100Hz–15kHz
• Microphone Sensitivity: -48dB (inside and outside)
• Main Unit Material: Aluminum alloy shell
• Microphone Type: High-sensitivity metal gooseneck microphone
• Recording Output: Audio record jack for dual-way recording
• Indicators: LED working status indicator
• Installation Type: Countertop or wall-mounted
• Typical Applications: Banks, hospitals, post offices, ticket offices, insurance counters, service windows