RL-9908 Dual-Way Window & Counter Intercom System with Recording Output

The RL-9908 Dual-Way Intercom System is a professional wired window and counter communication system designed for environments where staff and customers are separated by glass, security screens or other physical barriers. Featuring automatic hands-free two-way communication, high-sensitivity microphones, noise-reduction technology, independent volume controls and a 3.5mm recording output, the RL-9908 provides clear and convenient communication for busy customer service environments.

Designed for banks, hospitals, post offices, railway stations, insurance offices, ticket booths and other secure service counters, the RL-9908 combines a durable aluminum alloy main unit with a flexible gooseneck microphone and compact customer-side unit. Anti-interference audio processing helps maintain clear voice transmission, while separate inside and outside volume controls allow operators to optimize sound levels according to surrounding conditions. The dedicated recording output also enables connection to compatible external recording equipment where communication records are required.

Browse our complete range of RL Video & Audio Intercom Systems in Kenya, explore more products from the RL Online Store in Kenya, or check our complete selection of Audio & Video Intercom Systems in Kenya for residential, commercial, customer service and secure communication applications.

RL-9908 Dual-Way Intercom System Features in Kenya

Automatic Hands-Free Two-Way Communication

The RL-9908 provides automatic dual-way audio communication, allowing staff and customers to communicate naturally without continuously pressing buttons or operating push-to-talk controls.

Communication Through Glass Partitions

The system is designed specifically for service counters where glass, security screens or other physical partitions separate staff from customers, providing an effective communication channel across the barrier.

High-Sensitivity Microphones

High-sensitivity microphones on both the staff and customer sides provide effective voice pickup, helping maintain intelligible communication during everyday customer service interactions.

Noise-Reduction Technology

Integrated noise-reduction processing helps minimize unwanted background noise, improving speech clarity in busy environments such as banks, hospitals, railway stations and public service centres.

Anti-Interference Audio Processing

Anti-interference technology helps reduce unwanted audio disturbances and supports more stable voice communication in environments containing other electronic equipment.

Powerful Speaker Output

The RL-9908 provides a specified main speaker output of 2W, delivering clear audio for professional counter communication, while some system variants may provide output ratings of up to 3W.

100Hz–15kHz Frequency Response

A specified frequency response of 100Hz to 15kHz provides a broad audio range designed to reproduce speech clearly and naturally during two-way communication.

360° Adjustable Gooseneck Microphone

The staff-side unit incorporates a flexible metal gooseneck microphone that can be positioned according to the operator’s seating arrangement for effective voice pickup and comfortable everyday use.

Independent Inside Volume Control

A dedicated inside volume adjustment allows staff to configure the customer audio level according to the surrounding noise conditions and preferred listening volume.

Independent Outside Volume Control

A separate outside volume control allows the customer-side audio output to be adjusted independently, helping provide balanced communication on both sides of the partition.

3.5mm Audio Recording Output

The integrated 3.5mm recording jack enables connection to compatible external audio recording equipment for environments requiring communication monitoring, transaction verification or record keeping.

LED Working Status Indicators

Integrated LED indicators provide convenient visual confirmation of system operating status, helping staff quickly determine when the intercom is powered and ready for communication.

Durable Aluminum Alloy Main Unit

The main operator unit features a robust aluminum alloy housing designed to provide durability and a professional appearance for customer-facing installations.

Compact External Customer Unit

The customer-side unit features a compact design that can be positioned conveniently around a service window or glass partition without occupying excessive counter space.

Simple Wired Installation

Straightforward wired connectivity between the main and external units provides dependable operation without requiring WiFi, network configuration, mobile applications or cloud connectivity.

Desktop or Wall-Mounted Installation

The compact system supports suitable desktop or wall-mounted installation, providing flexibility for different counter layouts and professional service environments.

RL-9908 Dual-Way Intercom System Specifications

• Brand: RL
• Model: RL-9908
• Product Type: Wired Dual-Way Window / Counter Intercom System
• Communication Type: Two-Way Audio
• Operation Mode: Automatic Hands-Free Dual-Way Communication
• Connection Type: Wired
• Input Voltage: AC 110–240V
• Working Voltage: DC 9V / 0.5A or AC 9V / 1A
• Main Speaker Output: 2W
• Variant Speaker Output: Up to 3W on Some Versions
• Frequency Response: 100Hz–15kHz
• Inside Microphone Sensitivity: -48dB ±2dB
• Inside Microphone Frequency Range: 20Hz–20kHz
• Outside Microphone Sensitivity: -48dB ±2dB
• Outside Microphone Frequency Range: 20Hz–16kHz
• Audio Sensitivity: 48dB
• Staff Microphone: Adjustable Metal Gooseneck Microphone
• Volume Control: Independent Inside and Outside Adjustment
• Recording Output: 3.5mm Audio Recording Jack
• Status Indicators: LED Working Indicators
• Main Unit Material: Aluminum Alloy
• Main Unit Dimensions: Approximately 158 × 87 × 46mm
• Sub Unit Dimensions: Approximately 91 × 77 × 23mm
• Cable Length: Approximately 1.6 Metres
• Installation Type: Desktop or Wall-Mounted
• WiFi Required: No
• Network Connection Required: No
• Application: Secure Counter and Window Two-Way Audio Communication

Applications of RL-9908 Dual-Way Intercom System

• Banks and financial institutions
• Hospitals and healthcare facilities
• Pharmacies and medical service windows
• Post offices and courier counters
• Railway and transport stations
• Ticket offices and ticket booths
• Insurance company service counters
• Government service centres
• Cashier and payment windows
• Reception desks with glass partitions
• Security booths and guard stations
• Customer service counters

Buy RL-9908 Dual-Way Intercom System in Kenya

Buy the RL-9908 Dual-Way Intercom System from Rapidtech Networks Limited at the best prices in Kenya. We supply genuine RL intercom and communication systems suitable for banks, hospitals, pharmacies, post offices, railway stations, ticket offices, insurance companies, government facilities, security booths and customer service counters.

We offer same day shipping countrywide with fast delivery to Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kiambu, Machakos, Nyeri, Meru, Kitale, Embu, Kakamega, Kisii, Naivasha, Kericho, Bungoma, Garissa and Malindi together with other towns across Kenya.

Our technical team also provides professional intercom system selection guidance, installation planning, counter communication system integration support and after-sales technical assistance.

Related RL Intercom Products

• RL-9909 Two-Way Window Intercom System for Counter