Panatron DL-988 Full-Duplex Two-Way Window & Counter Intercom System

The Panatron DL-988 Two-Way Window Intercom System is a professional full-duplex audio communication solution designed for service counters where staff and customers are separated by glass, security glazing or other physical barriers. Featuring simultaneous two-way communication, up to 3W main-unit audio output, independent volume controls, noise suppression and echo cancellation, the DL-988 helps provide clear and natural conversations in busy customer-facing environments.

Designed for banks, hospitals, ticket booths, post offices, payment counters and customer service points, the Panatron DL-988 combines a durable aluminum alloy main unit with a flexible staff-side microphone and compact external sub-unit. Its full-duplex audio processing allows both parties to speak and listen simultaneously, while anti-interference technology helps maintain stable communication around other electronic equipment. A dedicated 3.5mm recording connection also supports compatible external recording equipment for monitoring, security auditing and record-keeping applications.

Browse our complete range of Panatron Video & Audio Intercom Systems in Kenya, explore more products from the Panatron Online Store in Kenya, or check our complete selection of Audio & Video Intercom Systems in Kenya for residential, commercial, customer service and secure communication applications.

Panatron DL-988 Two-Way Window Intercom System Features in Kenya

Full-Duplex Two-Way Communication

The Panatron DL-988 supports full-duplex audio communication, allowing staff and customers to speak and listen simultaneously without repeatedly pressing buttons or waiting for the other party to finish speaking.

Hands-Free Counter Communication

Automatic hands-free operation provides convenient communication across glass partitions and security windows, making the system suitable for high-traffic customer service environments.

Clear Voice Transmission

The DL-988 incorporates audio processing designed to improve speech clarity and provide intelligible communication between staff and customers during everyday transactions.

Automatic Noise Suppression

Integrated noise suppression helps reduce unwanted background sound, improving voice communication in busy environments such as banks, hospitals, transport stations and customer service centres.

Echo Cancellation Technology

Echo cancellation helps minimize unwanted audio feedback and echo during full-duplex conversations, providing clearer and more comfortable communication on both sides of the counter.

Anti-Interference Technology

Anti-interference processing helps maintain stable audio performance when the intercom is operating around computers, office equipment and other electronic devices commonly found at service counters.

Powerful Main and Sub-Unit Audio

The system provides up to 3W output from the main unit and up to 2W from the external sub-unit, providing sufficient audio performance for professional counter communication.

100Hz–15kHz Frequency Response

A specified system frequency response of 100Hz to 15kHz provides a broad audio range suitable for clear and natural voice reproduction during customer interactions.

High-Sensitivity Microphones

The specified -48dB ±2dB microphone sensitivity provides effective voice pickup for both staff and customer communication during normal counter operation.

Flexible Staff-Side Microphone

The main unit incorporates a flexible metal tube microphone that can be conveniently positioned towards the operator for improved voice pickup and comfortable daily operation.

Independent Volume Controls

Separate volume controls allow the operator to independently adjust internal and external audio levels, helping achieve balanced communication according to the surrounding noise conditions.

3.5mm Recording Output

A dedicated 3.5mm recording connection supports compatible external audio recording equipment for organizations requiring transaction monitoring, communication records or security auditing.

Durable Aluminum Alloy Construction

The main intercom unit features an aluminum alloy housing that provides durability and a professional appearance suitable for frequent daily use in customer-facing commercial environments.

Visual Working Status Indicator

An integrated green LED provides a convenient visual indication of active intercommunication, helping operators quickly confirm the working status of the system.

Simple Plug-and-Play Installation

The Panatron DL-988 uses straightforward wired connections between the main and external units, simplifying installation without requiring WiFi, IP networking, mobile applications or cloud services.

Compact Counter Installation

The compact main and sub-unit design makes the DL-988 suitable for installation around service windows and counters without occupying excessive workspace.

Panatron DL-988 Two-Way Window Intercom System Specifications

• Brand: Panatron
• Model: DL-988
• Product Type: Two-Way Window / Counter Intercom System
• Communication Type: Full-Duplex Two-Way Audio
• Operation Mode: Automatic Hands-Free Communication
• Connection Type: Wired
• Operating Voltage: DC 12V / 500mA
• Variant Operating Voltage: DC 9V on Some Versions
• Power Input: AC 110V–240V Through Supplied Adapter
• Main Unit Output Power: Up to 3W
• Sub-Unit Output Power: Up to 2W
• Frequency Response: 100Hz–15kHz
• Microphone Sensitivity: -48dB ±2dB
• Inside Microphone Frequency Range: 20Hz–20kHz
• Outside Microphone Frequency Range: 20Hz–16kHz
• Audio Processing: Full-Duplex Audio Processing
• Noise Suppression: Automatic
• Echo Cancellation: Supported
• Anti-Interference Processing: Supported
• Volume Control: Independent Inside and Outside Adjustment
• Recording Output: 3.5mm Audio Recording Connection
• Main Unit Material: Aluminum Alloy
• Staff Microphone: Flexible Metal Tube Microphone
• Working Status Indicator: Green LED
• Main Box Dimensions: Approximately 158 × 87 × 46mm
• Sub-Box Dimensions: Approximately 91mm Diameter × 23mm Height
• Connection Cable Length: Approximately 160cm
• Operating Temperature: 0°C to 40°C
• Operating Humidity: 20% to 80% RH, Non-Condensing
• Network Connection Required: No
• WiFi Required: No
• Application: Secure Window and Counter Two-Way Communication

Applications of Panatron DL-988 Two-Way Window Intercom System

• Banks and financial institutions
• Hospitals and healthcare facilities
• Pharmacies and medical service windows
• Post offices and courier counters
• Ticket offices and ticket booths
• Railway and transport stations
• Insurance company service counters
• Government service centres
• Cashier and payment windows
• Reception desks with glass partitions
• Security booths and controlled service windows
• Customer service counters

Buy Panatron DL-988 Two-Way Window Intercom System in Kenya

Buy the Panatron DL-988 Two-Way Window Intercom System from Rapidtech Networks Limited at the best prices in Kenya. We supply genuine Panatron intercom and communication systems suitable for banks, hospitals, pharmacies, post offices, ticket offices, financial institutions, government facilities, security booths and customer service counters.

We offer same day shipping countrywide with fast delivery to Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kiambu, Machakos, Nyeri, Meru, Kitale, Embu, Kakamega, Kisii, Naivasha, Kericho, Bungoma, Garissa and Malindi together with other towns across Kenya.

Our technical team also provides professional intercom system selection guidance, installation planning, counter communication system integration support and after-sales technical assistance.

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