Frequently Asked Questions (FAQs) - UPS Batteries
Q1: Where can I buy a UPS battery online in Nairobi?
A1: You can buy a UPS battery online in Nairobi from Rapidtech Networks Limited through our website. We also offer in-store shopping at our Nairobi location and provide a convenient pay-on-delivery option for orders within the city.
Q2: What is the best UPS battery for home use?
A2: The best UPS battery for home use depends on the number of devices you want to power and for how long. We recommend compact and reliable batteries like 12V sealed lead-acid UPS batteries for TVs, routers, or small appliances. Contact our team for personalized recommendations.
Q3: Do you offer UPS batteries for commercial use in Kenya?
A3: Yes, we provide high-capacity UPS batteries for commercial use in Kenya. These are ideal for businesses, server rooms, factories, and offices. Our commercial-grade UPS batteries deliver longer runtime and support large equipment efficiently.
Q4: Are your UPS batteries original and do they come with a warranty?
A4: Absolutely. We only stock original UPS batteries with warranty coverage directly from trusted manufacturers. This guarantees long-term reliability and protection against manufacturing defects.
Q5: How long does delivery take after ordering a UPS battery?
A5: We offer same-day delivery within Nairobi for orders placed before 3 PM. Orders outside Nairobi are dispatched quickly via reliable couriers, typically arriving within 1–2 business days.
Q6: Can UPS batteries be used for computers and other electronics?
A6: Yes, UPS batteries are specifically designed to provide backup power for computers, routers, modems, TVs, and other sensitive electronics. They help prevent data loss and equipment damage during power outages.
Q7: Do you help customers choose the right UPS battery?
A7: Yes, we offer expert advice to help you choose the right UPS battery based on your power needs and usage environment. Whether it's for a single device or a full network system, we’ll guide you through the selection process.
Q8: What are the benefits of using a UPS battery system?
A8: A UPS battery system provides uninterrupted power supply during outages, prevents damage from power fluctuations, and ensures uptime for critical devices like computers, servers, and CCTV systems.
Q9: What payment methods do you support?
A9: We accept various payment methods including pay on delivery (for Nairobi), mobile money (M-Pesa), bank transfers, and cash. This gives you flexibility and peace of mind when purchasing.
Q10: How long do UPS batteries typically last?
A10: Most UPS batteries last between 2 to 5 years depending on usage, load, and environmental conditions. We recommend routine checks and timely replacement to ensure consistent performance.