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Frequently Asked Questions (FAQs)

Q1: Where can I buy computer software in Nairobi, Kenya?
You can buy computer software from Rapidtech Networks Limited either online through our website or at our physical store in Nairobi. We offer fast delivery and pay on delivery options.

Q2: Are the software products sold by Rapidtech Networks Limited original?
Yes, all the computer software we sell are 100% original, sourced from trusted brands like Microsoft, Adobe, McAfee, and Norton.

Q3: What types of computer software do you offer?
We offer a wide range of software including operating systems (like Windows), productivity software (like Microsoft Office), security software (like Norton Antivirus), design software (like Adobe Creative Cloud), and gaming software.

Q4: What warranty do you provide for computer software?
All our software products come with a limited manufacturer warranty, ensuring support in case of any defects or issues with the software.

Q5: What payment methods do you accept for software purchases?
We accept pay on delivery, cash, bank transfer, and mobile money, giving you flexible options to complete your purchase.

Q6: How fast will I receive my software after placing an order?
We offer same-day shipping, ensuring your software will be delivered fast, so you can start using it immediately.

Q7: Do you sell software for business or office use?
Yes, we offer Microsoft Office and other productivity tools that are perfect for business and office environments, helping you stay productive and organized.

Q8: Can I use the software on multiple devices?
This depends on the specific software you purchase. For example, Microsoft Office often allows installation on multiple devices with a single license, but please check the product description or our customer support for specific details.

Q9: Can I upgrade or update the software after purchasing it?
Many software programs, like Windows or Microsoft Office, offer regular updates to enhance functionality and security. Rapidtech Networks Limited will provide you with information on how to update your software.

Q10: Can I return defective software?
As per our return policy and the manufacturer’s guidelines, we offer returns or exchanges for defective software. Please refer to our return policy for more details.